Reference

What Governs Your Account on sweepsgram

These legal documents set out your rights, our obligations, and how your account data is handled when you access sweepsgram in eligible states.

State-eligible access onlyAccount data rightsPrivacy and cookie policyTerms of useContact paths included
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sweepsgram What Governs Your Account on sweepsgram
POLICY CONTACT PATHS

Reach Us About a Legal or Policy Question

If a clause in our terms or privacy policy is unclear, or you need to exercise a data right tied to your account, our support team can direct your request to the right internal team. For legal correspondence, use the email channel listed below. Response times vary by request type, but policy and data questions are handled separately from general account support.

Live Chat Open the chat widget from any page when you are logged in. Our support team can clarify policy language and escalate formal data requests from there.
Email Support Send legal and privacy questions to our support address. This channel is specifically for terms clarifications, data access requests, and account-closure correspondence.
Account Settings Some requests — like updating contact details or adjusting cookie preferences — can be handled directly in your account settings without contacting support.
HOW WE HANDLE IT

Data Handling, Security, and Your Account Rights

We treat your account data as a responsibility, not a resource. Here is how we approach the four areas that matter most to you as someone using sweepsgram in an eligible US state.

Data Collection and Use

We collect only what is needed to operate your account — login credentials, payment method identifiers for PayPal and Venmo, and session data for fraud detection. Nothing is sold to advertisers.

Account Security

Your account is protected with SSL encryption and multi-step identity verification. When linking PayPal or Play+ as a payout method, we verify ownership before any withdrawal is processed.

Data Retention and Deletion

Transaction records tied to PayPal, Venmo, and Play+ are kept as required by financial regulations. You can request deletion of non-required personal data by contacting support through the email channel.

Requesting Changes to Your Record

To correct, export, or delete account information, log in and visit account settings first. If the change requires manual review — for example, updating a verified identity document — email support with the specific request.

Common Legal and Policy Questions

The questions below cover the legal topics we hear about most — state eligibility, data rights, payment record handling, and how to get a policy issue resolved without going in circles.

Access depends entirely on your state's law. We do not claim availability in states where online casino access is not permitted. Check your state's current regulations before creating an account.

When you deposit through PayPal, Venmo, or Play+, we record the transaction reference, amount, and payment method identifier. We do not store full card numbers or full PayPal credentials on our servers.

We retain financial transaction records for the period required by applicable US financial regulations. Non-transactional personal data can be requested for deletion by contacting our support email.

Yes. Send a data access request through the support email channel. Include your account email address and specify what data you want. We will respond within the timeframe required by applicable law.

After account closure, we delete non-required personal data on request. Transaction records tied to PayPal or Play+ withdrawals are kept for the regulatory retention period, then deleted automatically.

When we update the terms or privacy policy, a revised effective date is posted at the top of each document. Continuing to use your account after that date means you accept the updated version.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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